Frequently Asked Questions
| 1. When will I receive the price quote? |
We always strive to provide a prompt response to your inquiry and generally send a quote within 24 hours. If you require an urgent response, you can reach out to us via WhatsApp or email, and we will prioritize your request. |
| 2.What is the estimated delivery time? |
The delivery time primarily depends on the quantity and style of your order. Typically, we can deliver within 35 days after receiving the deposit. |
| 3.What is the minimum order quantity? |
Our standard minimum order quantity is 500 pairs. |
| 4.How can I obtain samples? |
We offer samples; however, the sample fee and shipping costs will be your responsibility. Upon placing an order, we will deduct the sample cost from the final order amount. |
| 5.Do you operate as a factory or a trading company? |
We are a professional factory with expertise in manufacturing safety shoes. Our factory was founded in 2007, and in order to facilitate our export business, we established a separate foreign trade company. As of now, our factory manages domestic sales, while our foreign trade company is responsible for all export-related activities. |
| 6.What are your major strengths? |
Our company has several advantages: Firstly, our factory's location gives us a cost-effective edge. Secondly, we maintain high-quality standards to ensure customer satisfaction. Lastly, we pride ourselves on our efficiency, and we always promptly respond to all inquiries and provide professional advice. |